Privacy Policy

Effective Date: January 11, 2025
Last Updated: January 11, 2025

Welcome to LUCID OCENS. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide while using our platform.

1. Information We Collect

  • Personal Information: Includes your name, email, phone number, and any profile details provided during signup or profile updates.
  • Authentication Data: OTPs for signup, login, and password recovery processes.
  • Transaction Data: Payment information, coupon usage, and purchase history.
  • Usage Data: Information about how you interact with LUCID OCENS, including books viewed, favorites, sticky notes, and feedback submitted.
  • Device Information: Includes IP address, browser type, operating system, and other diagnostic data.

2. How We Use Your Information

  • To create and manage your account on LUCID OCENS.
  • To provide access to personalized content, such as books, categories, and materials.
  • To process transactions, manage payments, and apply coupons.
  • To enable user interactions like feedback, reviews, and favorites.
  • To send notifications about updates, features, and promotions.
  • To analyze usage data for improving our services and user experience.

3. Sharing Your Information

Your information is shared only when necessary and with trusted entities:

  • Service Providers: For processing payments, managing analytics, and hosting services.
  • Legal Authorities: If required by law or to protect the rights, safety, or security of our platform, users, or systems.

LUCID OCENS does not sell your personal information to third parties.

4. Your Rights

As a user of LUCID OCENS, you have the following rights:

  • Access and review your personal information through your account settings.
  • Update your profile details, password, and preferences.
  • Request the deletion of your account and all associated data.
  • Opt-out of receiving marketing or promotional emails and notifications.

To exercise these rights, please contact us at support@lucidocens.com.

5. Security of Your Information

At LUCID OCENS, we use industry-standard security measures to protect your data. This includes encrypted connections, secure storage solutions, and restricted access. Despite our efforts, no system is completely secure, so we encourage you to use strong passwords and safeguard your account credentials.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

LUCID OCENS may use cookies and similar technologies to enhance your experience on our platform. These tools help us track usage data, remember preferences, and analyze performance.

8. Changes to this Privacy Policy

LUCID OCENS reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via email or through a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@lucidocens.com
Address: Behind BMW Speed Motorwagen 226028 Chinhat Lucknow

By using LUCID OCENS, you agree to this Privacy Policy.